Frequent Questions
If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.
Account Questions
It�s not difficult at all. Click on the following button, fill in the registration form and create a new account.
We take all security measures to protect your account and keep it safe from third parties intrusion.
No. you are allowed to create only one account. For special situations please contact our Customer Support.
Enter your account and change your e-mail address and password in �Account Settings� section.
Go to Password Reminder section, enter your registration e-mail address and follow the instructions.
Investment Questions
To make investments you should register in Profittradefx, create an account and then you can make your deposit. All the investments are made in your personal account after login.
We accept Bitcoin, PerfectMoney, Payeer and Payza.
PerfectMoney, Payeer and Payza deposits are credited to your Profittradefx account instantly. Bitcoin deposits are added within minutes to hours due to confirmations over the network.
Your interest is calculated every business day based on the size of your deposit.
Yes. Just login to your account and click on New Deposit. You should select the payment with �Balance� suffix from the payment drop down menu.
Yes, but note that all the transactions are handled separately.
You can check your balance in your personal account any time you need.
There are certain risks in any investment programs. However, there are some simple ways that can help you to reduce risks of losing your money. First, set a certain financial goal and deposit such sum of money that you can afford. Remember that our expert trading team is always ready to consult you in any questions.
Our team of investment experts manage all the funds.
Withdrawal Questions
Withdrawal requests up to $500.00 are processed instantly. Other transactions are approved and paid within 48 business hours.
Yes, a minimum amount you can request for a withdrawal is $1 US Dollar.
You can withdraw your money in your personal account in the Withdraw Section.
Affiliate program questions
Yes, we do. With it you can earn up to 5% commission of all your referrals deposits.
Yes, we do. All members of Profittradefx have an individual referral link. You can also promote your referral ID on our banner URL.
No, you are not obligated to make a deposit to earn a 5% referral commission.
Yes, you should an active deposit of at least $100 to earn 10% commissions.
Can't find your question?
Our customer support team are ready to answer your questions.
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